Case Studies - Singer and Friedlander

Singer and Friedlander Finance Ltd was formed in 1994 as a wholly-owned subsidiary of Singer and Friedlander Group. The Company has very quickly established itself as a quality motor finance provider, with particular expertise in financing cars for the prestige sector of the market.

Operating from headquarters in Dorking, the Company has two divisions; one specialising in taxi finance and the other in offering loans to British military personnel overseas. As well as its head office, Dorking is also home to a business centre, with two further centres in Bolton and Nottingham, and the Military division based in Peterborough.

Challenge

Singers and Friedlander Finance deals with thousands of customers on a daily basis, offering HP fixed and variable, personal loans, leasing and PCP as well as the accompanying insurance products. To administer all of these products, the Company required a solution that would allow them to cover the life cycle of an agreement, including collections, arrears and accounting, quickly, easily and professionally.

This case study looks at the challenge set for Singer and Friedlander, the solution they adopted, the benefits and the hurdles crossed.